Frequently Asked Questions

We work with companies of various sizes and sectors, from startups to SMEs and large corporations. Our services are especially valuable for organizations looking to optimize their processes, improve operational efficiency, leverage the power of data and technology to grow, or that need customized solutions for specific business challenges.

Although our base is in Galicia, Spain, we offer our services nationally and internationally. Thanks to remote collaboration tools, we can work effectively with clients in any location.

You can easily contact us through our contact form, by sending an email to info@damconsulting.es, or by calling us at +34 662 220 744. We'll be happy to schedule a free initial meeting to understand your needs and propose a tailored solution.

We specialize in customized solutions. Although we may have starting points based on previous experiences, each project is completely adapted to the specific needs, objectives, and budget of each client. We believe that customization is key to achieving the best results.

We differentiate ourselves through our practical and results-oriented approach, our deep technical expertise combined with a business vision, and our ability to integrate various technologies (Odoo, AI, integrations, data analysis) into coherent solutions. Additionally, we offer close and personalized service, actively involving ourselves in our clients' success.

We implement a wide range of Odoo modules, including CRM, Sales, Purchases, Inventory, Accounting, Invoicing, Projects, Manufacturing (MRP), Website, E-commerce, Email Marketing, and many more. We analyze your needs to recommend and implement the modules that provide the most value to your business.

Yes, one of our strengths is the development of custom modules and functionalities for Odoo to adapt the platform to specific business processes that are not covered by standard modules. We follow Odoo development best practices to ensure compatibility and scalability.

Yes, user training is a fundamental part of our implementation projects. We offer training sessions adapted to different roles within your company. Additionally, we provide post-implementation support plans to resolve doubts, solve incidents, and ensure the proper functioning of Odoo.

We develop and implement customized AI Agents to automate tasks, improve customer service, optimize processes, and facilitate decision-making. This includes intelligent chatbots, virtual assistants, recommendation systems, predictive analytics, natural language processing (NLP), and computer vision, among others.

Not necessarily. While some AI models require large datasets, there are many AI applications, such as AI Agents based on pre-trained models or intelligent process automation (RPA with AI), that can provide value even with more modest data volumes or using external knowledge. We evaluate your specific situation to propose the most appropriate AI solution.

We can integrate a wide variety of systems: ERPs (such as Odoo, SAP, Dynamics), CRMs (Salesforce, HubSpot), e-commerce platforms (Shopify, WooCommerce, Magento), cloud applications (Google Workspace, Microsoft 365), logistics systems, payment gateways, databases, third-party APIs, and even legacy systems or custom developments. We use technologies such as REST/SOAP APIs, webhooks, middleware (like n8n), and custom connectors.

We design robust integration architectures, using proven design patterns and appropriate technologies for each case. We implement error management mechanisms, automatic retries, monitoring, and logging to ensure stability. Additionally, we design integrations with future scalability in mind, allowing for the addition of new systems or increased data volume without issues.

Our process typically follows these phases: 1. Discovery: We understand your needs and objectives. 2. Analysis and Design: We define the technical and functional solution. 3. Development/Implementation: We build and implement the solution. 4. Testing: We thoroughly verify functionality. 5. Training: We train your users. 6. Deployment: We deploy the solution in production. 7. Support and Evolution: We offer continuous support and propose improvements. We use agile methodologies for greater flexibility and incremental deliveries.

We maintain fluid and transparent communication throughout the project. We use project management tools (such as Trello, Jira, or similar), hold regular meetings (in-person or virtual), and are available by email and phone to resolve any doubts or queries.

Yes, we offer different support and maintenance plans adapted to the needs of each client. These plans can include incident resolution, functional support, software updates, proactive monitoring, and consulting for future improvements or evolutions of the implemented solution.

Response times depend on the contracted support plan and the criticality of the incident. We offer different service levels (SLAs) with guaranteed response times to ensure that any problem is addressed with the necessary urgency.